You added two crew. Your bill went up $100.
Workiz Standard at $229/mo includes 5 users. Two more users on annual billing is +$92, on monthly billing it's +$110 (source). On CurbBid, the same two new guys cost $0.
CurbBid vs Workiz
Workiz charges $46–$65 per extra user. CurbBid charges $0.
Workiz Standard is $229/mo for the first 5 users, then $46–$55 per extra user every month. Add SMS overages, Genius Answering at $200/mo, and the math gets ugly. CurbBid is $399 a month with unlimited users — no overages, no per-seat math.
30-day money-back · No contract · Fast setup, flat price
Quick verdict
Workiz is built for locksmiths, junk removal, garage door, and appliance repair shops that want a phone system and dispatch board built into the same tool. CurbBid is for the residential trades crew that just wants quotes, invoices, and reviews handled.
The contractor voice
You ran out of texts.
Workiz includes a phone/SMS bundle on most paid tiers, but heavy SMS users hit caps and see overage charges. Capterra reviews include contractors describing $200/mo phone add-ons that don't include unlimited SMS (source). CurbBid's text-first automations are baked in.
You tried to cancel. They didn't pick up.
Multiple reviewers describe canceling Workiz as a phone/email/escalation maze with deactivation issues. CurbBid is no contract. Cancel from the dashboard.
Side-by-side
The same job, the same crew. Two prices.
| CurbBid | Workiz | |
|---|---|---|
| Monthly price | $399 (Pro) or $999 (Max) | $225–$229 Standard (5 users) |
| Per-user charges | None | $46–$55/user/mo annual; $55–$65 monthly |
| Setup time | Self-serve — no migration team | Migration team complaints reported on G2 |
| All features on every plan | Yes — no feature gating | Tiered + add-ons |
| Mobile-first design | Yes | Yes — strong scheduling/dispatch app |
| Text-first communication | Core | Built-in VoIP + SMS bundle |
| SMS overages | None | $0.01/SMS over plan cap |
| Card processing fee | 1% (Pro) or 0% (Max), Stripe pass-through | Varies |
| Free trial / guarantee | 30-day money-back | 7-day free trial |
| Contract required | No | Annual saves 17% but cancellation friction reported |
| Best for | Solo + 2–5 person residential trades | Locksmiths, junk removal, appliance repair, garage door |
The math
Real cost at 1, 5, 7, and 10 users
| Crew size | Workiz | CurbBid |
|---|---|---|
| 1 user | $229/mo (5 included) | $399/mo |
| 5 users | $229/mo | $399/mo |
| 7 users | $229 + ($46 × 2) = $321/mo | $399/mo |
| 10 users | $229 + ($46 × 5) = $459/mo | $399/mo |
| 12 users | $229 + ($46 × 7) = $551/mo | $399/mo |
At 5 or fewer users, Workiz at $229 is cheaper than CurbBid at $399. CurbBid catches up at 9 users and pulls ahead at 10+. Plus you skip the SMS overages, the Genius Answering add-on, and the cancellation maze.
In the details
What's not always obvious
- Lite plan caps at 20 jobs/invoices/estimates per month — useful only for evaluation
- SMS overages add up at $0.01/SMS once you blow through the cap
- Genius Answering AI add-on is around $200/mo and has limitations (can't quote prices)
Common contractor complaints
- "I was on hold while customers were on hold."
- "Cancellation is a phone-call gauntlet."
- "Mobile app crashes; Genius Answering can't quote prices."
- Annual contracts with no early cancellation refund
The honest take
When Workiz is the right call.
Workiz is genuinely better than CurbBid if you're a locksmith or junk removal shop that needs an integrated VoIP phone line, multi-driver dispatching, and call recording. Their phone-system-as-CRM angle is unique and works well for trades where the phone IS the lead source. CurbBid is for trades where text IS the lead workflow.
Bottom line
Start free. Setup is fast and the price is flat. If CurbBid doesn't pay for itself in 30 days, get every penny back.